FAQs
How long does it take to make a HOOK Handbag?
Each HOOK Handbag is handmade with care, so please allow approximately 3-5 business days for your piece to be completed before shipping. During especially busy periods, production may take a little longer. If there is a significant delay, we'll keep you updated by email.
What payment methods do you accept?
We accept major credit and debit cards. Additional payment options available to you will appear at checkout.
How much does shipping cost?
U.S. Priority shipping is free on every order, with no minimum purchase. You’ll see the free rate at checkout and receive tracking once your order ships. (Shipping & Returns)
How is sales tax calculated?
Applicable sales tax is calculated automatically at checkout based on your order and shipping destination.
What makes each HOOK Handbag one of a kind?
Every HOOK piece is handmade, which means no two are exactly alike. Slight variations in stitching, texture, shape, and color are part of the handmade process, and part of what makes your HOOK uniquely yours.
Will my bag look exactly like the photo?
Because each piece is handmade, you may notice subtle variations from the product photography. We carefully maintain the design, proportions, color, and overall look of every style while celebrating the small details that make handmade pieces unique. (Size & Materials Guide)
Do you offer wholesale?
Yes! We're always excited to connect with boutiques and retailers interested in carrying HOOK. Contact us at wholesale@hookhandbags.com for more information.
Are you interested in collaborations or press opportunities?
For collaborations, partnerships, and creator opportunities, contact collabs@hookhandbags.com.
For press and media inquiries, contact press@hookhandbags.com